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Hi I'm currently using IC Markets and yes they are lacking in a lot of aspects.
I would recommend to move to another broker and not to use IC anymore. Cause IC are planning to move its existing off shore traders to another server but FP Markets are holding on to their existing trader and not changing them to another server.
I am with IC markets and been with them for nearly a year. They are really good until something goes wrong. It feels like talking to robots. Spreads are great and the lowest out there but trading the news can bite you bad as this is when a lot of slippage etc happen. I don't use IC anymore as I had a bad experience with them. I am now with Blueberry markets. Their spreads are not great !
ICMarkets broker is just a not professional broker, they served me very slow, and there is no problem solving. How can I trust broker like IC Markets and send my money there? Now I want to Withdraw my money and ICMarkets is not responding my request. So you guys just be careful with your broker, especially ICMarkets